Get in touch
with us!

At dataTaker we are dedicated to providing excellent pre-sales and after-sales service. For technical assistance, service and repairs please fill out the form below.

Support response time frame
• Telephone response 9am – 5pm (Australian Eastern Time)
• Return support call within 24hrs (Mon – Fri)
• Email response within two working days
Please note:
The nature of the response from the Support Team will depend on the complexity of the problem. It may be necessary to provide a workaround or an interim solution pending a permanent resolution.
On occasion you may be advised that the problem can only be resolved in a future upgrade or release, this is beyond the control of the Support Team.

Tech Support Form

To contact us please complete the form below and we will get back to you.

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Our Location

scoresby office

Thermo Fisher Scientific Australia Pty Ltd
5 Caribbean Drive,
Scoresby, VIC 3179
Tel: +61 3 9757 4477
Fax: +61 3 9753 3483

Key Contacts

Sales Support
Karthik Vilvanathan – International Sales Manager
Phone +61 3 9757 4509
Jayson Kok – Business Development Manager
Phone +61 3 9757 4535

Tech Support & Training
Rudy Gunawan – Technical Support Engineer