DT80M unresponsive

The dataTaker DT80M is a 5 channel smart data logger with built in modem for remote internet connectivity

DT80M unresponsive

Postby neceel » Mon May 28, 2018 11:24 pm

Greetings,

today we found that our datalogger became unresponsive (display interface and modem/ethernet connections not working) and stopped retrieving/sending data after just a day of testing in the office, the logger was sending data through the modem.
This has happened before with some of our loggers and we had to unplug the power supply to get it working again, after the occurrence we performed a hardware reset.
Furthermore when checking the events log file we found nothing that could lead us to the cause.
Is this issue common and is there a way to avoid it?

Best regards.
neceel
Apprentice
 
Posts: 10
Joined: Wed Feb 21, 2018 11:11 pm

Re: DT80M unresponsive

Postby Rudy Gunawan » Wed Jun 20, 2018 11:25 am

Hi necell,

The logger was frozen and the cause could be waiting for the modem to respond.
What is the transmission interval on the logger? And the signal strength in that area?

Best regards,
Rudy Gunawan
Rudy Gunawan
Guru
 
Posts: 461
Joined: Sun Apr 29, 2012 12:28 am


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