continuously resets after battery failure

The dataTaker DT82E is a smart data logger designed especially for environmental monitoring

continuously resets after battery failure

Postby saulo » Thu Dec 10, 2015 2:20 am

Hi there,

we have a dt82e as weather station data logger, the station has a solar panel , charger controller and a 12V 7Ah battery.

after some electrical failure (we still working on to find the cause of the problem (probably the charger controller)), the datalogger stops and enter in continuously reset loop. after holding the OK/Edit, it enters in bootstrap mode for 15s but after timeout it returns to reset loop.

Video from logger in station:

https://drive.google.com/file/d/0B9UnVW ... sp=sharing

Any idea of what we can do?
saulo
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Posts: 8
Joined: Tue Jan 20, 2015 3:30 am
Location: Brazil

Re: continuously resets after battery failure

Postby Rudy Gunawan » Thu Dec 10, 2015 10:03 am

Hi Saulo,

That is a firmware boot loop caused by that electrical failure when dataTaker reset.
Please run bootstrap mode again but this time you need to reinstall the firmware:
- DeTransfer will be more convenient for you to use
- disable (quit) DTUsb in the background to give you virtual SERIAL
- open DeTransfer, don't establish a connection to DT
- click File - Upgrade firmware but do not press enter
- enter bootstrap mode again
- press enter in DeTransfer, select COM port and select firmware upgrade file within 10 seconds after you start bootstrap mode
- it will re-install DT firmware, wait until the process complete

Best regards,
Rudy
Rudy Gunawan
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Posts: 429
Joined: Sun Apr 29, 2012 12:28 am

Re: continuously resets after battery failure

Postby saulo » Fri Dec 18, 2015 3:38 am

Rudy, still with the same problem as before.

https://drive.google.com/file/d/0B9UnVW ... sp=sharing

Do you have some other ideas of what i can do to recover it?

++EDIT++

i repeat the process and saved the log:

https://drive.google.com/file/d/0B9UnVW ... sp=sharing
saulo
Apprentice
 
Posts: 8
Joined: Tue Jan 20, 2015 3:30 am
Location: Brazil

Re: continuously resets after battery failure

Postby Rudy Gunawan » Tue Dec 22, 2015 3:23 pm

Hi saulo,

I have sent you directly firmware version 9.10, please install it.
It will solve that boot loop.

Best regards,
Rudy
Rudy Gunawan
Guru
 
Posts: 429
Joined: Sun Apr 29, 2012 12:28 am


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