DeTransfer >>
Some
menu commands are unavailable (grayed out).
Check that the various elements
of DeTransfer are in an appropriate state for what you're trying to do.
For example, Connect is unavailable when DeTransfer is already connected to the
dataTaker, Disconnect and Unload are unavailable when there is no Connection,
Cut is unavailable when a receive window is active, send commands are only available
when a send window is active and there is a Connection, and so on.
When
I transfer configuration files to another computer, my Connections
are lost.
Connection information is
computer-specific (stored in the computer's System Registry, not in DeTransfer
configuration files) because it is based on Windows installed components.
It is therefore not available on another computer.
You must re-create the Connections on the second computer.
My
new Connections disappeared when my computer crashed.
Why weren't they saved?
Connection information is
saved only when you quit DeTransfer. Therefore, if your computer
crashes after you create a new Connection and before you exit DeTransfer,
the new
Connection details will be lost.
I
uninstalled a modem. What happened to the DeTransfer Connections
that used it?
When you uninstall a modem,
DeTransfer deletes any related Connections.
My
new modem is not available in DeTransfer's Connection Configuration
dialog box - I installed it when DeTransfer
was running.
You must restart DeTransfer
for it to recognize a newly-installed modem.
Note that installing hardware and software while programs are running
is NOT recommended.
I'm
using a pair of radio modems between DeTransfer and the data site.
How do I configure them?
Unlike wired modems, Windows
sees radio modems as a simple direct link. Therefore, treat them as a direct
Connection in DeTransfer.
For many radio modems, in DeTransfer's Connection Configuration dialog box, click
Properties and select Xon/Xoff in the Flow Control field. Be sure to see your
modems' instructions for specific details.
I can't connect
to a data site that has a Modem Manager installed.
A fault may have occurred
at the data site. Wait long enough for the Modem Manager to recover, then
try connecting again.
A
modem I was using at a remote data site doesn't work when I try to
use it at the local (computer) end of the link.
A modem configured
to work with a dataTaker must be reconfigured in order to function successfully
at the computer end of the link. Reset the modem to its factory defaults.
What
equipment do I need to connect my dataTaker to an Ethernet network?
An Ethernet-to-serial
conversion device that acts as a serial port server for the network. Contact
your dataTaker supplier for details.
A
connection to a Modem Manager appears to be automatically disconnected
during data retrieval.
Some users require
that the Modem Manager times out after a period without a valid command.
The Modem Manager provides this service through "Intelligent disconnect".
Connect to the Modem Manager as a generic device and turn Intelligent disconnect
OFF in the Modem Manager Utilities menu.
A
connection to a dataTaker through a local
Modem Manager was unexpectedly
terminated.
The Modem Manager responds
to a defined call-out or an incoming call and the local connection will
be terminated. To avoid this, connect to the Modem Manager generically
and unload using the dataTaker Command menu.
None
of the DDE channels in my dataTaker program are available even
though their names include &!.
The switches on the dataTaker
have been set so that the channel name text is not returned with the data
and the channels are not available through DDE.
How
do I set the dataTaker up to use the DDE channels again?
The switches are in
the correct state after a RESET command. If the dataTaker has a program
or data which needs to be kept, then send /N and /U to the dataTaker. The
DDE channels should now be available.
I'm
trying to put a comment into the receive window but when I type no
characters appear.
Edit Lock is ON for the receive
window. Choose Edit Lock from the Receive menu to allow text entry.
The
file to which I am capturing data through backslash commands is unavailable
to me because it appears to be open. Why?
You probably haven't used
the \f. command to close the capture the file.
How
do I modify a configuration file with an autoexec macro that contains
a \q command?
You can only do this by opening
the configuration file in a text editor that does NOT add any text formatting
information. MS Notepad is suitable; MS WordPad and MS Word are not.
In the configuration file, find the section starting with MACRO [autoexec] N
{. Somewhere in this block, terminated by }ENDMACRO, there will be a \q command.
Remove or comment out this command, or rename the macro from autoexec to some
other name.
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